No complimentary upgrade SEA-JFK???
Aug 20, 2017, 10:25 pm
#1
Original Poster
Join Date: Nov 2009
Posts: 1,057
No complimentary upgrade SEA-JFK???
So I've decided to take a vacation next month, currently Gold Medallion.
Was looking at some flights SEA-JFK, they now have lie-flat seats! But on the Delta website it looks like no seats are eligible for complimentary upgrades???
I checked the first-class complimentary upgrade and there is no special case for SEA-JFK routing, so ... is going on?
I also confirm that this flight first class is being marketed as "first class" and not "delta one". And I'm not booking basic economy.
Are there special unpublished upgrade eligibility rules for SEA-JFK???
Was looking at some flights SEA-JFK, they now have lie-flat seats! But on the Delta website it looks like no seats are eligible for complimentary upgrades???
I checked the first-class complimentary upgrade and there is no special case for SEA-JFK routing, so ... is going on?
I also confirm that this flight first class is being marketed as "first class" and not "delta one". And I'm not booking basic economy.
Are there special unpublished upgrade eligibility rules for SEA-JFK???
Last edited by Rommie2k6; Aug 20, 2017 at 10:38 pm
Aug 20, 2017, 10:36 pm
#3
Join Date: Nov 2015
Location: Tennessee
Programs: Delta DM, Hilton Diamond, National EE, Marriott PE, AmEx Plat
Posts: 39
Yep, I'm on that leg in a month. I actually posted about it a couple of weeks ago.
Medallion upgrade is not available seemingly due to D1 equipment (though serviced as F). But you can use your RUC (I'm currently waitlisted, but there are only two D1 seats available so I probably won't get it...
).
Medallion upgrade is not available seemingly due to D1 equipment (though serviced as F). But you can use your RUC (I'm currently waitlisted, but there are only two D1 seats available so I probably won't get it...
).
Aug 20, 2017, 10:40 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,333
Common issue, but it IS upgrade eligible. What's happening is the flight number is using the Business Class fare codes (J/D/I/Z) but once you book the system should show you as UG eligible, though unless it's a Saturday, the route will be a tough upgrade.
Aug 20, 2017, 10:48 pm
#6
Original Poster
Join Date: Nov 2009
Posts: 1,057
I did a search and this "glitch" has been around since 2015. Still no fix until today... lol. Is there anyway to tell if it is a glitch? I'm concerned because this is a marketed FC but with D1 equipment.
Cause I'm not booking, if I'm not at least going to be waitlisted for an upgrade.
Cause I'm not booking, if I'm not at least going to be waitlisted for an upgrade.
Aug 20, 2017, 11:06 pm
#7
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,333
You can always book and use the risk-free 24 cancellation if it doesn't show up (unless you're using some kind of cert like an AmEx companion cert that you can't get back even with the 24 hour cancellation). Or you can always call Delta and verify upgrade eligibility over the phone before booking.
Aug 21, 2017, 2:25 am
#8
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,628
1. The flight is upgrade eligible
2. Don't count on getting an upgrade, let the upgrade surprise you
2. Don't count on getting an upgrade, let the upgrade surprise you
Aug 21, 2017, 10:01 pm
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,038
As a GM i really would count on being in Y. The lay flats can sell out on this route, leaving no upgrades even for DM.
Aug 21, 2017, 10:27 pm
#12
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,377
I missed an UG on this route as a PM in 2015, even though I had RUCs to use; I ended up #2 for 0 F seats on the 757 with 16 lie flats.
Aug 22, 2017, 6:40 am
#13
Join Date: Feb 2012
Posts: 73
10 of 21 seats were available for upgrade on a Tuesday 7:30AM departure.
I deliberately booked the 767 for better odds, and looks like it paid out today.
Aug 22, 2017, 11:24 am
#14
Join Date: Jan 2016
Location: Chicago / Hong Kong
Programs: Bonvoy Ambassador; Hyatt Globalist; AA EXP; UA 1K
Posts: 133
It's my understanding that any flight marketed as domestic F rather than D1 is complimentary upgrade eligible.
Flew LAX-ATL on D1 equipment couple of times and never had problems to waitlist (although chances were scarce).
Flew LAX-ATL on D1 equipment couple of times and never had problems to waitlist (although chances were scarce).
Aug 22, 2017, 11:54 am
#15
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Yea, my JFK-LAS-JFK flights in a couple of months were showing as not eligible for UPG, but after booking it is showing as requested and looks to be fine.
