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DMF Fee (destination marketing fee)

DMF Fee (destination marketing fee)

Old Jun 27, 2017, 8:25 pm
  #1  
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DMF Fee (destination marketing fee)

can you dispute the DMF fee?

curious if anyone here does and their success?
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Old Jun 27, 2017, 8:35 pm
  #2  
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In Toronto, there is a 3% Destination Marketing Program fee and it is optional. You can decline to pay it, and I have successfully done so at every instance.
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Old Jun 27, 2017, 8:36 pm
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do you decline it when you checkout?
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Old Jun 27, 2017, 8:46 pm
  #4  
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Originally Posted by margarita girl
In Toronto, there is a 3% Destination Marketing Program fee and it is optional.
Toronto is the only place where I've ever heard you can do this.
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Old Jun 27, 2017, 9:09 pm
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Originally Posted by mahasamatman
Toronto is the only place where I've ever heard you can do this.
I've been successful in Niagara Falls, ON, too.
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Old Jun 27, 2017, 9:22 pm
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do you request for them to take the fee off upon checkin?
please explain how?
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Old Jun 27, 2017, 9:35 pm
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Originally Posted by Aker
do you request for them to take the fee off upon checkin?
please explain how?
When you check out in Toronto, just decline the fee.
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Old Jun 27, 2017, 10:17 pm
  #8  
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I've never heard of this. What is a destination marketing fee? Sounds very much like off-loading an overhead item to guests.
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Old Jun 27, 2017, 11:13 pm
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Similar to this there is (?was) in Rio a Convention Bureau fee that you can opt out of - a couple of dollars a night I think.
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Old Jun 28, 2017, 3:02 am
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I'm pretty certain it can also be removed from a bill in Ottawa.
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Old Jun 28, 2017, 4:31 am
  #11  
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I "opt out" at check-in and make sure it's been removed at check-out.

Lots of articles on the subject.

https://www.thestar.com/business/per...e_roseman.html

http://www.citynews.ca/2016/03/23/to...s-by-surprise/
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Old Jun 28, 2017, 7:28 am
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I tried to get it removed in Ottawa and the agent said he couldn't remove it I would have to go to the tourism centre to have it removed?

How hard do you have to push to get it removed? Or is it mandatory in Ottawa?
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Old Jun 28, 2017, 11:19 am
  #13  
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Originally Posted by Aker
I tried to get it removed in Ottawa and the agent said he couldn't remove it I would have to go to the tourism centre to have it removed?

How hard do you have to push to get it removed? Or is it mandatory in Ottawa?
I'm not sure about Ottawa (not sure about if there are different stipulations between cities) but in Toronto metro area (I've stayed at nearly ever chain property there), there is never hesitation to remove it from the bill when requested.

All I say at check-out (I actually usually call later in the morning to check-out instead of waiting in line) is "can you also please remove the DMF from the folio?" Never had any pushback. In fact, my employer has a large message when booking hotels (via our corporate portal) in Toronto to decline the DMF.
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Old Jun 28, 2017, 1:57 pm
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Good to hear just checked out of a Toronto hotel and they removed it.

The Ottawa one I was at didn't remove it.....
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Old Jun 28, 2017, 3:33 pm
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Which Ottawa property was this? I stayed at the Four Points and Sheraton and did not see the DMF on my folio.

However, I checked my folio and saw this - Taxe Hebergement 3.5%
The other taxes were GST and PST.
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