Review Novotel Seoul Ambassador Gangnam

100   Recommended
August 22, 2015 by

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Novotel Ambassador Gangnam
 Map | 1 Review | 100% Recommended

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Review Novotel Seoul Ambassador Gangnam

This was my 2nd stay in this great hotel. I enjoyed the 1st (2 years ago), but liked this one even better as the hotel has been renovated in between. It has received a certificate of excellence 2015 from TripAdvisor. I choose this one when I go to Seoul, as it is close to my local offices.



Location

It is located in the vibrant area of Gangnam, adjacent to the Ritz Carlton. It has a club lounge which has been extended with the renovation and I will give more details about it (+ pics) in the lounge thread (seehere).

Check In

A few days before stay, I had requested by e-mail an early check-in (9 am) which was granted without problem. When I arrived, I mentionned to the doorman who was bringing me to the front desk with my luggage that I was Platinum and so if we could go to the lounge. As soon as I had said the magic word platinum , we turned right to the elevators and within seconds, we were in the lounge (16th floor) where I was immediately greeted by my name (I have to say I was speechless !). Check-in was rapid. A letter explaining the Plat benefits was given (see picture : includes lounge access of course, 5 mini-bar items per day and 10% reduction on F&B outside room service). Drink voucher was given.

Room

I had booked a Premier Executive room and when I arrived in my room, I thought oh BTW, she didn’t mention any upgrade . The room was very nice for a Novotel and I liked it (see pictures below) but before doing any de-packing, I immediately went on-line and saw that the upper category (suite Premier) was available. So back to the lounge to ask, she checked and confirmed I can be upgraded and apologized for not having done it immediately (she told me that it was because I requested an early check-in and that they favored that versus the upgrade because they were not sure the suite would be available at that time. But as I arrived finally around 10:30, the suite was ready). My stuff was moved within minutes by the staff to the new room. And I was very happy with it. As I stayed 3 nights, I had time to enjoy it.

Pictures of the Premier Executive room













Pictures of the Premier Suite
The 1st room has independent toilets. The main bathroom has toilets, shower and bath tub. Bathrobe and slippers are provided. Plenty of storage place. Mini-bar and Nespresso machine (2 free capsules per day and not per stay as in Pullman Phuket Naithon beach !), a bluetooth speaker, 2 TVs.



























Look at the phone charger device placed on the bed side table. To all hotels : please put this everywhere !!!



View from the Suite :

Dining

One of the rare negative thing I have to say for this review is that they do not serve breakfast anymore in the lounge. So you have to go to the main BF restaurant on the 2nd floor. Very good buffet with a large choice.

Service

All staff with whom I had interaction was great and ready to help.

Overall

So, in summary, an excellent Accor hotel in Seoul which I recommend, if the location in Gangnam is suitable for your needs. Give me plenty of Novotels like this one !

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