Review Swissotel Singapore Merchant Court

This was my 1st Swissôtel stay and was very happy with it. My favorite Accor hotel in Singapore is the Sofitel City Centre, but it was very expensive. The Novotel Clark Quay and the Swissôtel Merchant Court were at the same price and are located very close each other (on opposite side of the river), the Swissôtel having a club lounge and looked nice on the website, I decided to book the Swissôtel. This was a 2-night stay.

I booked a Premier room/king bed and was upgraded to Junior Suite (despite hotel being fully booked). Check-in was quick, was thanked for loyalty, upgrade was confirmed and drink voucher was given (can be redeemed at the lobby bar or at the pool bar). All good.

Pictures of the main lobby and lobby café/bar :

Room was facing the pool area. Plenty of space + a balcony. I liked the separate desk/working area. I had a lot of work to do from my room + T-conf to do until late at night from my room so this was very convenient and also to eat room service there for dinner while attending a T-conf - not fun… :-(

The only “criticism” I could make about the room is that the desk and TV area were a little bit dark due to no window in that part of the room, but no big deal really.

Usual amenities were present : safety box, bathrobes, slippers, nespresso machine (capsules replenished every day), plenty of water bottles (replenished daily and during turndown service).

The welcome amenities and letter. Swiss chocolates were placed every evening during turndown service. 

Certainly not as nice as at SSCC, but very pleasant to use. There is a Spa located where you access the pool (I didn't use the Spa but it looked nice).

Clark quay area down below and the Novotel checking on us ;-)

Excellent service and good offering at the lounge which offers some very nice views on Marina Bay Sands. The staff was just great there and they did the extra mile taking care of printing me some documents and scanning them for me without me having to go downstairs to do it.

View from lounge:

Happy hour for evening cocktails was from 6 to 8. Very good selection of cold and warm items as you can see on pictures

I had BF there. Usual stuff was available + you can order several warm dishes, including the usual egg-based dishes.

Check-out formalities were done from the lounge.

Overall a very centrally located Accor hotel in Singapore and a very good one with top notch service. I would return without hesitation in case the SSCC gets too pricey. It’s been said before, but based on this experience, Swissôtel is really an equivalent of Pullman IMO.