Ritz Carlton Dallas

100   Recommended
One Bedroom Club Suite
September 11, 2014 by EXPERT

 Map | 2 Reviews | 50% Recommended
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The Ritz-Carlton, Dallas
 Map | 2 Reviews | 50% Recommended

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One Bedroom Club Suite

Liked:
Location
Service
Food
Amenities
Room
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One Bedroom Club Suite

I was interested in this hotel as it is in the Uptown district of Dallas and is not a part of Virtuoso. I was also interested in Dean Fearing's eponymous restaurant.

Room

I ended up in a 1 BR Club Suite which was about 1100 sq ft. It is your typical "2 bay" suite with 2 roughly equal sized rooms, one being the bedroom and master bath and the other the living room. The decor is standard "frilly" Ritz Carlton and not the newer contemporary style. The living room has the work desk, two desk chairs, sofa, 2 arm chairs, coffee table, and a large (50 to 55") flat screen tv. There is also a DVD system with speakers to connect your devices. The bedroom has a king bed, arm chair, smaller TV (42" or so), a dressing area, and a large master bath with separate WC, separate shower, bath, and dual vanities. Toiletries are Asprey. Regular rooms are your standard RC rooms with either 2 doubles or 1 King and there are quite a few connecting options to suites but not as many inter-connecting rooms. The rooms are identical on all floors except the top two floors, considered the Club floors, which have an enhanced bathroom (TV in mirror) etc.

Dining

The Club is on the 7th floor and is key card accessed. The Club is of a nice size with continental breakfast (no hot options except oatmeal); light lunch; evening canap and nightly dessert. Club service was quite disappointing. The staff do not have the polish of other Clubs, like in Washington DC or Marina del Rey. Service was barely reactive and certainly not proactive, with the exception of one staff member, Kiki. I am on a gluten free diet currently and when I mentioned that to the Club staff member she was quick to point out all of what I couldn't eat and to tell me how tough it must be to travel with that kind of restriction. There was no additional offer to help find something else for me -- something I know the Club in DC would do.

Fearing's was disappointing -- poor value for money and not as good as one would expect. Like the entire hotel, it was more style over substance.

3 final tidbits: Nightly in the Lobby for precisely 30 minutes there is a "guacamologist" (the hotel's words!!) who makes Fearing's "Famous" guacamole for guests to try along with mini-samples of Fearing's "famous" margaritas. The margs are good but the "guacamologist" scoops the guacamole onto each individual chip. A bit of a production....

Pool

The hotel does have a small pool on a barren, rather unappealing pool deck, where you can get F&B service. The outdoor courtyard space at Fearings is much much nicer. The pool deck seems almost like an afterthought.

Amenities

STARS amenities: Daily full breakfast for 2; upgrade if available at check-in; early check-in and late check-out if available.

Service

Service throughout was a little lacking, from Concierge to Front Desk.

The hotel has a Bentley House car which will take you within a 3-5 mile radius -- changes on who you ask, and when you ask. YMMV.

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