The St. Regis Singapore

100   Recommended
Grand Delux Room
October 23, 2014 by EXPERT

 Map | 5 Reviews | 60% Recommended
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The St. Regis Singapore
 Map | 5 Reviews | 60% Recommended

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Grand Delux Room

Liked:
Location
Service
Food
Amenities
Room
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Grand Delux Room

Once we decided to spend a night in Singapore we had a tough time deciding on a hotel. We’ve always loved the RC (I’m a sucker for the view and the club level), but after reading reports of wear and tear and all the best employees being poached, we decided to try something new. It didn’t hurt that the St. Regis Virtuoso rate and amenity package were a really good value (thank you David O).

Service

Once we had our reservation, we were contacted by the sales office to confirm our upgrade, gather our arrival info, and make transfer and activity reservations in advance of our stay. (Unfortunately, we weren’t able to take advantage of the Bentley airport transfer but I’ve heard it’s very special as there is more to it than just the car ride.) All in all, the staff was proactive and friendly with us. They knew our names when we arrived by taxi (luggage tag check?) and a few people even knew our names the next day which is unusual for a large hotel. When we first arrived, all of the check-in tables were full, so they offered us in-room check-in in order to expedite the process. Lastly, the room came with butler service for pressing, tea and coffee, etc.

Decor and Room

We thought this hotel was beautiful. The dor is traditional but the modern technologies throughout make it impossible to forget how new this hotel really is. We loved the attention to detail in the rooms…the extensive use of marble, marble inlay and dark lacquered woods, the chandeliers, 10-11' ceilings, leather headboards, silk embroidered wall coverings, freestanding tub and the bathroom’s mirrored TV. At the time of our reservation, we were upgraded to a Grand Deluxe room on the 20th floor with views toward the Botanical Garden.

Dining

To be fair, we didn’t spend enough time at the St. Regis to use the restaurants, but we thought breakfast was very good. We’ve heard others describe the buffet as uninspired, but what we found was a large selection of fresh-baked pastries, artfully cut fruit, French imported cheese, butter and yogurt, English options like baked beans, Asian options like congee, every cereal imaginable, breakfast meats, salmon and eggs cooked to order. There was also a complementary wine-tasting every evening in the bar but I’m sorry to say we were asleep before it began. Blame the jetlag!

Activities

While I was having a manicure, Mr. Ericka enjoyed the innovative (and complementary) parts of the Remede spa like the steam chambers, cedar wood sauna, heated wave lounges, and the ice fountain. We also managed to get out of the hotel for a walk down Orchard Road but there was so much construction I really regretted it. And how many Louis Vuitton stores does one city need? (no offense, vuittonsofstyle) We enjoyed a quick hawker lunch in one of the malls but I wish we’d have walked to the Orchid Garden instead.

Issues

We only had a few issues while we were at the St. Regis. The automated drape in our room wouldn’t close all the way. It got to about 80% closed and then got stuck but we were so exhausted we didn’t care. Also, while checking out, an errant limo charge appeared on our bill. After we pointed out that we arrived by taxi, they quickly removed it.

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